Case study by
SDG UK
BUILDING A FULLY CLOUD BASED ENTERPRISE SOLUTION
“I can now say ‘hand-on-heart’ that we have finally found what we have always wanted and needed – a system that is ‘our business, our way’ – Perspective software.”
– SDG Company Manager
About SDG UK
“AT SDG, WE HAVE OVER 20 YEARS OF EXPERIENCE SUPPLYING, INSTALLING AND MAINTAINING INDUSTRIAL AND COMMERCIAL DOORS, SHUTTERS, GATES AND BARRIERS.
We have an extensive client base and an ever-growing variety of projects to complete that we require to be ‘fully managed’ in order for us to keep up with demand.
Over the years we have used several well established, blue chip CRM/ERP systems, but with each system we always had to change the way our business worked around it.
We have been frustrated with all past attempts by companies who promote and have sold ‘flexible, grow with your business’ systems, with each one failing badly to meet our requirements. It’s been a very frustrating and time consuming few years for us.
Thankfully, I can now say ‘hand-on-heart’ say that we have finally found what we have always wanted and needed – a system that is ‘our business, our way’ – Perspective software.”
We have finally found what we have always wanted and needed…
“OVER THE YEARS WE HAVE USED SEVERAL WELL ESTABLISHED, BLUE CHIP CRM/ERP SYSTEMS, BUT WITH EACH SYSTEM WE ALWAYS HAD TO CHANGE THE WAY OUR BUSINESS WORKED AROUND IT.
We have been frustrated with all past attempts by companies who promote and have sold ‘flexible, grow with your business’ systems, with each one failing badly to meet our requirements. It’s been a very frustrating and time consuming few years for us. Thankfully, I can now say ‘hand-on-heart’ say that we have finally found what we have always wanted and needed – a system that is ‘our business, our way’ – Perspective software.
Perspective and their team are fantastic and have worked closely with us to build a new Enterprise system that works around our business and helps us to be much more efficient, from taking a call right through to stock and resource management. They really have carried out their strap line of ‘your business, your way’ and delivered exactly what we required and what they promised.
PERSPECTIVE SOFTWARE IS A PLEASURE TO USE AND I WOULD HAVE NO HESITATION IN RECOMMENDING IT TO ANY COMPANY – IT REALLY IS THAT GOOD.
A small part of what the Perspective Software Enterprise team did was to provide a fully cloud based enterprise solution that allows our administration team and installation teams to know exactly what job needs doing, where it needs doing, when it needs doing and when it has been done. It Incorporates automatic travel times, location maps and all mandatory forms required prior and post maintenance and installation of jobs.”
Resource Planning Unit
GIVES A CLEARER AND ACCURATE PICTURE OF PERFORMANCE AND COSTS
“All the above is achieved by the resource planning unit which is delivered to the installation teams on their tablets and mobile phones, administered in conjunction with the admin team at SDG’s Head Office and on-site by the installers. This facility alone allows us to efficiently plan and react to incoming emergency calls, which is essential to our business and our clients. It further gives us a clearer and accurate picture of performance and costs.”
Field Service Mobile App
FOR YOUR ENGINEERS and INSTALLERS.
“Perspective Field Service mobile app caters for jobs, assets, costings, resources, actions, follow ups, travel, forms, images, tasks and much, much more… – including the customer sign off of the job on completion and driving times!”
– SDG Company Manager
Why not take a look at our video and see for yourself. Built by Us, Made for You.